elcome to HamiltonTAS.com!
This the official website for the Hamilton Telephone Answering Service, Incorporated. We have been delivering quality answering services since 1948. We serve numerous accounts for Greater Cincinnati areas including Hamilton, Fairfield, Middletown, Oxford, West Chester, Mason, and Monroe; regional Tri-State areas including Indiana and Northern Kentucky; and also nationwide services. More about our services.
The communication field is constantly changing and our answering service strives to continually give the best possible customer care to all of our clients. Our staff has regular monthly meetings to discuss ways of improvement, customer concerns, goals and innovative ideas. It is our opinion that the Telephone Service Representatives (TSRs) at Hamilton Telephone Answering Service make the difference between a company that is average and a company that excels in customer care. More about our company.
H alf of our staff has been with our company for over 15 years. They all go through an extensive three-month training before they ever go on board alone. They can screen emergency vs. non-emergency calls and page the appropriate on/call. Sensitivity, professionalism, accuracy, holding time and response time are area’s we monitor on every shift.
Our system is Axon 8000 and was especially designed for telephone answering services. This system allows us to answer every call live. There is not a holding queue that your callers go in, making it possible for us to avoid long periods of holding time.
There is NO contract for our services; we want to earn your business every month! Please contact us if you have any further question and will can have a representative talk to you by phone or visit your location.
©2002-2011 Hamilton Telephone Answering Service, Inc.